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SymmTime 2008 Now Available! Download a free, convenient multi-zone desktop time utility that automatically synchronizes your system clock to any accessible NTP server. Click Here.
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Support
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Service Plans |
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Symmetricom Global Services (SGS) is the dedicated services division of Symmetricom, Inc. We are 100% focused on service, supporting Symmetricom equipment throughout the world.
Our Quality system is certified to Telcordia GR-2981-CORE and ISO-9001/2000. We also conduct regular customer satisfaction surveys to continually improve your support experience. Our global reach, trusted expertise and focus on our customers ensure you will have one of the best support experiences in the industry. Our service products are organized into three main categories
- Maintenance
- Training
- Installation
Maintenance Programs
Our maintenance programs are aimed to support the successful application of your Symmetricom products. These maintenance programs are designed to help you increase efficiency and save money.
Our maintenance programs include:
- Technical Support
- On-Site Maintenance
- Extended Warranty
- Repair
Training Programs
Our training programs maximize your equipment investment. They help you to quickly resolve a technical problem if one arises. The end result is that if a problem ever occurs, your personnel can assist in returning the unit to normal service promptly.
Our training programs include:
- Product Training
- Custom Training
- Training License (Train-The-Trainer) Programs
Installation Services
To make sure the job is done right, we offer complete installation services on Symmetricom hardware products. We adhere to strict quality controls and always use our certified installation personnel.
Our installation services include:
- Installation Service
- Site Survey
Daylight Savings Time
Access information on the effect of the new Daylight Saving Rules on Symmetricom products.
Learn More.
For additional information, please contact:
Worldwide Telephone: 1-408-428-7907
Toll Free in USA: 1-888-FOR-SYMM (367-7966)
Fax: (707) 527-6640
Mail: Symmetricom Customer Service Center
3750 Westwind Blvd.
Santa Rosa, CA 95403
U.S.A.
E-mail
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